Privacy policy

Falcon Metal Trading ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.falconmetaltrading.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in various ways, including, but not limited to:

- Personal Identification Information: Such as name, email address, phone number, and company details when you voluntarily fill out forms on our Site or contact us directly.

- Non-Personal Identification Information: Browser type, device type, IP address, and technical data about your interaction with our Site, collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

- To provide, operate, and maintain our website.

- To improve your user experience on the Site.

- To respond to inquiries, support requests, and process transactions.

- To send you updates and information related to our products and services, if you have opted to receive such communications.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

- Service Providers: With third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep this information confidential.

- Legal Compliance: If required by law or in response to legal proceedings to protect our rights or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you use our Site. You can choose to disable cookies through your browser settings; however, this may affect your ability to use some features of the Site.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us at admin@falconmetaltrading.com.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Falcon Metal Trading

B.C. 1303628, Ajman Free Zone C1 Building, UAE

Email: admin@falconmetaltrading.com

Terms and Conditions

For detailed information regarding our Purchase and Sales Contracts, as well as the annexure to the Purchase Order, please refer to our Terms and Conditions documents.

Privacy Policy